Michelle Berrios

Michelle Berrios has extensive experience in customer service and support roles, currently serving as a Spanish support specialist at Thumbtack since May 2022. Prior to this position, Berrios has held various roles including Sr. Licensed C.S.R. at both Kelly Services and Allstate Insurance, where responsibilities included training new agents and selling insurance products while advising clients on claims processes. Additionally, Berrios worked as an Analyst I for the Cleveland County Sheriff's Office, providing statistical analysis on detention center activities, and as an Admin Associate at United Tissue Network, ensuring compliance with federal regulations and delivering client services. Berrios has two years of college education at Valencia College, focusing on Radiology.