Tom Verutes

Tom Verutes serves as the Executive Vice President and Chief Information Officer at TIAA since January 2023, focusing on the company's technology ecosystem transformation and enterprise architecture. Prior to TIAA, Tom spent nearly 25 years at American Express, holding various senior leadership roles that encompassed technology strategy, platform engineering, and customer servicing transformation. Notable achievements include leading the multi-year evolution of contact center technology and engineering advancements for Big Data and analytics platforms. Tom's career began at Productivity Point International as a Systems Engineering and Support Specialist and Software Instructor. Tom holds a Bachelor of Business Administration degree in Computer Information Systems from James Madison University, earned between 1990 and 1994.