Lauren Kachmar Shughart

Lauren Kachmar Shughart is an experienced Client Services Manager at Ticketleap since December 2022, previously serving as Director of Operations at World Cafe Live from June 2012 to December 2022. In this role, Lauren oversaw staff hiring, training, and scheduling, while ensuring successful event execution and maintaining high safety standards. Key responsibilities included managing security staff, supporting ticket sales, and coordinating various operational software systems. Earlier experience includes positions as Box Office Manager and Festival Merchandise Manager, among others, highlighting expertise in customer service, event logistics, and ticketing operations. Lauren holds a Bachelor of Science degree in Sports, Art & Entertainment Management from Point Park University.