Gordon Gyngell is an experienced IT professional with a strong background in customer service and technical support. Currently serving as the Director of IT Help Desk at TicketNetwork since August 2016, Gordon previously held the position of IT Help Desk Manager within the same organization. Prior roles include IT Service Manager at Moebius Technology and various managerial and support positions at Mohegan Sun, where responsibilities included overseeing customer service and IT support. Gordon began their career at IBM as a Customer Service Representative and worked as a Field Service Technician at Commercial Scale. Gordon holds a Bachelor’s Degree in Management with a focus on Computer Information Systems from Post University, completed in 2015, and is also an alumnus of Porter and Chester Institute.
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