Willie King

Willie King is a Help Desk Technician at Tidel since January 2023. Previously, Willie served as a Network Analyst at Fiserv from June 2019 to June 2022, providing Tier II support for network communication issues and managing change protocols. At U.S. Bank, from November 2017 to June 2019, Willie worked as an Implementation Specialist/Analyst, focusing on ATM software staging and meeting service level objectives. In an earlier role at Wells Fargo, Willie triaged incidents and supported various technical needs. Willie began career experience as a Retention Specialist at SiriusXM, resolving customer issues to enhance service reputation, and served as a Peer Counselor at Texas A&M University, assisting students with financial aid inquiries. Willie holds a Bachelor of Science degree in Sports Management from Texas A&M University, completed in 2016.