Javier Chacon Zambrano

Javier Chacon Zambrano possesses extensive experience in customer success and team leadership across various sectors. Currently, Javier serves in a customer success role at Tiendeo, where responsibilities include analyzing, creating, and monitoring advertising campaigns while building strong client relationships. Prior to Tiendeo, Javier worked at Rappi as a Supervisor for Consumer Packaged Goods, directing a team of Personal Shoppers and overseeing order management. Earlier career roles included administration and client advisory services, as well as warehouse and customer service management at Soluciones Integrales de Tecnologia SITVEN. Javier holds a degree in Business Administration with a focus on Managerial Informatics from Universidad Católica del Táchira and has furthered education with master's degrees in E-Commerce and Digital Animation from Universidad de Salamanca.