Andy Arevalo

Andy Arevalo has over 18 years of extensive experience in technical support and engineering roles, currently serving as a Level 2 Engineer at Tier 1 Techs since October 2013. Previous positions include Support Engineer and Lab Manager at Rapid Systems, Help Desk Manager and Sales Engineer at WiBeam USA Inc, and various supervisory roles in help desk operations at SSC Incorporated, ISI Inc, and Pediatrix Medical Group. Throughout this career, Andy has demonstrated expertise in server deployment, help desk policy development, project management, and customer support, consistently enhancing the efficiency of IT services across multiple organizations. Educational qualifications include attendance at Nova University and Keiser College, among others.