Gabriela Matute

Gabriela Matute has over a decade of experience at Tigo Honduras, currently serving as Quality Excellence & Loyalty Manager after previously holding positions such as Branded Stores Manager and Customer Service Head, where responsibilities included managing customer service stores and overseeing performance indicators related to customer service and sales nationwide. Matute also served as Customer Service Supervisor in the northern zone. Educational qualifications include a Master of Business Administration in Marketing from Universidad Tecnologica Centroamericana (UNITEC) and participation in the Millicom Future Leaders Program at INCAE Business School, alongside a Bachelor of Business Administration from UNITEC.