Xavi Sanz

Customer Service Department at Tiko

Xavi Sanz has worked in various roles since 2010. In 2021, they joined Tiko as a member of the Customer Service Department, where they are responsible for receiving information for the purchase and sale of private homes, as well as managing calls to schedule visits for home purchases. From 2010 to 2020, they worked as a freelance editor for media communication, creating audiovisual works and currently constructing a production company, METEOR PRODUCCIONES. In 2020, they joined the Spanish Association Against Cancer (AECC) as a telephone support center, providing psychological support to patients and families of cancer patients and referring them to medical, psychological, social and volunteer teams. Xavi also joined Grupo Titan in 2020 as a member of the Customer Service Department, responsible for receiving and managing calls, sending and returning products to associated companies, and performing administrative tasks related to invoicing. In 2016, they joined Cabify as a Customer Excellence Spain, providing telephone and written support and resolution of incidents to drivers and customers, as well as managing customer billing and quality analysis. In 2015, they were an assistant producer for the British reality show "Love Island" recorded in Palma de Mallorca, providing driver and technical team support during recordings. From 2012 to 2014, they collaborated as a writer for the Guatemalan monthly magazine GuateMagazine, wrote and photographed articles related to culture and entertainment for the Palma de Mallorca website Mallorca Guay, and was a writer, producer and presenter for the morning information program "Hoy es el día" at Ultima Hora Radio. Finally, in 2013, they were a presenter for the program "La lista Play30" at Play Radio, becoming a national trending topic for three consecutive weeks.

Xavi Sanz has an educational background in communication. From 2009 to 2013, they attended Universitat de les Illes Balears and obtained a Grado en Comunicación Audiovisual. In 2012, they completed a Masterclass de contenido digital en radio, televisión y social media at Fórmula Producciones. Additionally, they studied Inglés - Avanzado 1 at Escuela Oficial de Idiomas from 2008 to 2009. Xavi also completed two Udemy courses, a Curso de Marketing digital: Copywriting + Storytelling with Luis Anaya. Economista y comercio internacional and a Marketing Digital para emprendedores with Maria Leticia Ditrani. CM y Especialista en Marketing y emprendimiento.

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