PA

Pamela A.

Chief Operations & HR Officer at Tim Hortons

Pamela A. has a diverse and extensive work experience in the restaurant industry. Pamela has held various leadership positions in different companies.

Pamela 'smost recent role is as the Chief Operations & HR Officer at Tim Hortons, which they started in August 2023.

Prior to that, they worked at Alsea, where they served as the National Director of Operations for Vips México from February 2022 to May 2023. Pamela also held the role of Director of Operations for Italianni's from February 2021 to January 2022.

Before joining Alsea, Pamela was a BNI Member at BNI Global from September 2019 to March 2021.

Pamela also founded and served as the CEO of A&K Restaurant Consultant Team from May 2018 to February 2021.

Additionally, Pamela worked at Darden as the Director of International Operations for The Americas from November 2017 to April 2018.

Pamela 'searliest role in their career was at CMR - México, where they served as the Director of Operations for Olive Garden Mexico from November 2001 to November 2017.

Pamela A. has a diverse education history. In 2022, they obtained a Certificate in Conscious Leadership for Executive Women from Tecnológico de Monterrey, with a focus on Executive Management. Prior to that, in 2019 and 2020, they pursued a Master of Business Administration (MBA) in Senior Business Management from European Open Grupo Educativo. In 2013, Pamela acquired a Certificate in Transformational Leadership from Escuela Bancaria y Comercial. Pamela 'sundergraduate education includes a Bachelor's degree in Business Administration and Management from Universidad Americana del Noreste, completed between 2000 and 2004. Additionally, they hold multiple certifications and professional development courses from various institutions, such as LinkedIn and SQI Service Quality Institute, covering topics such as talent management, leadership, emotional intelligence, and culinary education.

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