Luana Viergutz is a seasoned Senior Product Designer with extensive experience in optimizing customer service operations and enhancing user experiences across multiple companies. Currently at Neon since November 2024, Luana previously contributed as a Senior Product Designer at QuintoAndar, where innovative solutions were developed for customer interaction and real estate transactions. Luana's skills include user journey mapping, co-creation workshops with stakeholders, and usability testing. Prior roles at Octadesk, Involves, Evolux, and Kathavento involved improving user interfaces, designing SaaS solutions, and conducting market research. Luana holds a degree in Product Design from IFSC and a specialization in Strategic Design from Universidade Federal de Santa Catarina, alongside additional courses in UX Research and Visual Merchandising.
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