Annette Piercy

Annette Piercy is an accomplished sales and marketing professional with extensive experience in customer experience management and strategic marketing. Currently serving as the Sales and Marketing Manager at Tiny Anvil since December 2020, Annette has previously held roles including Customer Experience Manager and Marketing Manager at House of Travel, where key achievements included maintaining a customer OSAT of 94% and successfully leading various customer documentation projects. Annette's expertise also encompasses customer experience marketing at Humes, where innovative CX strategies were developed, and marketing leadership at ShopAbility and Apollo Marketing, showcasing a strong ability to drive revenue growth and enhance customer engagement. Consistent success in achieving KPIs and fostering positive relationships across organizations underscores Annette's impactful career in enhancing customer-centric business practices.