Pablo MM Sánchez de Rojas has worked in various roles since 2017. In 2017, they were a Sales and Account Manager for ARC Eurobanan SA, where they managed client portfolios, handled sales, and was responsible for warehouse order and quality control. In 2018, they worked as a Guest Experience for the independent hotel, Hotel Cap Negret, where they were in charge of room and hotel facilities quality control, customer satisfaction, and social media management. That same year, they also worked as a Customer Experience Specialist for Agoda, where they provided B2C and B2B support in several products and services and was responsible for critical last-minute problem solving. In 2020, they became a Customer Success Manager for SaaS company Rydoo, where they managed client portfolios and provided live-accounts support. Currently, they are a Customer Success Manager for SaaS company TIQ Time, where they connect all the pieces of the chain, from the sales stage handover to full long-term success, making sure that every account fully implements the solution successfully and that feedback is gathered to keep being the best solution in the market.
Pablo MM Sánchez de Rojas completed a Grado en Administración y Dirección de Empresas in general administration and management of businesses from Universitat d'Alacant from 2011 to 2017. Pablo also completed a Grado en Turismo from Universitat d'Alacant from 2011 to 2017. From 2014 to 2015, they completed a Bachelor of Business Administration (B.B.A.) from The Berlin School of Economics and Law. In 2016, they completed another Bachelor of Business Administration (B.B.A.) from Ritsumeikan Asia Pacific University. In April 2020, they obtained a Fundamentos de la productividad certification from LinkedIn.
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