W. Michael McGrail

W. Michael McGrail, Jr., M.A., SSM, serves as a Senior Instructional Designer and Software Product Technical Writer at TISTA Science and Technology Corporation, specializing in financial enterprise software development documentation since June 2019. Previous experience includes roles such as Senior Technical Writer and Instructional Designer for Samsung Semiconductor, Project Management and Productivity Training Consultant, and Lead Senior Technical Writer at Starmount, among others. McGrail has developed a wide range of technical documentation, training materials, and learning content across various industries, including semiconductor and retail. Educational qualifications include a Master's degree in Adult Education and Educational Psychology from The University of Texas at San Antonio and a Bachelor's degree in Computer Science from Southeastern Louisiana University, complemented by a Social Media Marketing specialization from Northwestern University.