William Claussen is a seasoned professional with extensive experience in program management, business analysis, and technical writing. Currently serving as a Senior Program Manager and Scrum Master at TISTA Science and Technology Corporation since November 2019, William has held significant roles at various organizations, including Harland Clarke as a Product Owner/Scrum Master, and 3M as a Senior Business Analyst. Previous experience includes roles in business analysis and governance at Wells Fargo Home Mortgage and consulting as an Independent Contractor. William has a strong background in requirements management and documentation across numerous industries, starting from technical writing at Persistence Software and Hitachi Instruments to implementing process improvement initiatives at USAA Financial Services. William holds a BA in History from the University of Chicago.
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