Christopher Pender

Christopher Pender has a diverse work experience spanning over 14 years. Christopher is currently working as a Technical Support Engineer at TitanHQ, a leading cloud security vendor. In this role, they provide DNS filtering, email filtering, and email archiving support to over 7,500 businesses and 1,500 MSPs.

Prior to their current position, Christopher worked at Oracle as a Customer Service Admin Support Engineer. Here, they resolved post-sales customer inquiries and provided technical and non-technical support on a wide range of issues.

Christopher also worked at Valeo as a Technical Engineer, where they were responsible for providing technical support and consultancy to customers. Christopher handled support tickets, installed and troubleshooted IT software and hardware, maintained network infrastructure, and performed routine system security checks and backups.

Before Valeo, Christopher worked at Hewlett Packard Enterprise as an IT Support Analyst. In this role, they were part of a global internal support team, resolving technical issues for HP internal users and offering training and mentorship to new team members.

Additionally, Christopher has experience as a Student at New Horizons Computer Learning Centers, a Dental Practice Receptionist and Administrator at Castlelawn Dental Practice, and a Sales and Customer Service Representative at The Pure H2O Company LTD.

Overall, Christopher Pender has a strong background in technical support and customer service, with expertise in cloud security, post-sales support, IT troubleshooting, and system administration.

Christopher Pender's education history includes a Bachelor of Arts degree (BA Hon) in Theology/Theological Studies from the Institute of Technology, Tallaght, which they obtained between 2019 and 2023. Additionally, they hold several certifications from CompTIA, including CompTIA A+ ce Certification, CompTIA IT Operations Specialist - CIOS Stackable Certification, and CompTIA Network+ ce Certification. Christopher obtained these certifications in September 2012, January 2013, and January 2013, respectively.