Gaetano Ragusa

Gaetano Ragusa is an experienced professional in the elevator service and technology industry, currently serving as the Global Service Manager Hosting & Cloud at TK Elevator since October 2005. In this role, Gaetano manages suppliers and services across multiple platforms, engages in transformation projects, and oversees global incidents and service management, ensuring adherence to company standards and policies. Previously, Gaetano held various positions including IT Lead Italy, where responsibilities encompassed IT systems integration, network administration, and helpdesk coordination. Prior to that, Gaetano worked as a Product Manager and Sales Engineer at ThyssenKrupp Elevator. Gaetano's educational background includes a degree in Mechanical Engineering from Università di Catania and various certifications from Udemy and ThyssenKrupp.