Mick Hammond

Mick Hammond is an accomplished executive with extensive experience in global client operations and business transformation across various industries, particularly in telecommunications and outsourcing services. Currently serving as the Head of Global Client Operations at TMF Group since September 2015, Mick is responsible for defining and monitoring commercial KPIs for the global Client segment and leading performance enhancement initiatives. Previously, Mick held senior roles at Vodafone, BT, and Nortel Networks, demonstrating a strong track record in strategy development, sales management, and operational improvements that resulted in significant revenue growth and cost reductions. Mick's career is marked by successful leadership of large teams and accountability for substantial revenue streams. Mick holds a BAHons degree in Business from the University of Hertfordshire.