Marko Davidovic

Marko Davidovic has a diverse work experience spanning over a decade. Marko started their career as a Sales Manager in various companies from June 2009 to April 2017. In 2017, they transitioned to a Customer Service Representative role at a Marketing Agency, where they managed incoming calls and customer inquiries.

In 2019, Marko joined Mobi Banka as a Customer Support and Sales Specialist, focusing on analyzing and reporting product malfunctions and assisting customers with technical issues through CRM programs. Marko also presented the bank's products to clients.

In 2020, Marko worked as a Customer Support Specialist at ECD, where they responded to customer queries, handled complaints, and updated internal databases with technical information. Marko also prepared reports on customer information.

Currently, Marko is employed at TMS as a Technical Support Specialist Tier 2 / QA, although specific details about their responsibilities and duration in this role are not provided.

Marko Davidovic obtained their Bachelor's degree in Economic Sciences from the Faculty of Economics, Finance, and Management, where they studied from 2010 to 2013. In addition to their degree, Marko has also acquired several certifications. Marko completed a course in Learning Jira Software in April 2022 through LinkedIn. Similarly, they obtained a Quality Assurance Certification in March 2022, also from LinkedIn. Marko has also attended a course titled "Kurs za QA software testera" at Škola Račak, although the specific dates are not provided. Lastly, Marko holds a Microsoft Excel 2013 Certification from Akademija Oxford, but the exact dates of obtaining this certification are not specified.