Serena Guidarelli

Serena Guidarelli has a diverse work experience, beginning in 2002 as a Custode di sala and informazioni ai visitatori for Zètema - progetto cultura srl. From 2003, they have held various roles such as Hostess congressuale, Promoter commerciale, and Commessa for Cosmetic People, Dea, Barclays, Facta, and Fenice. In 2011, they worked as a stagista for the Università degli Studi di Roma 'La Sapienza'. In 2015, they held roles as a Lavoratore autonomo for an azienda online di telefonia, and as a Collaboratrice a progetto for Sanità Futura Formazione Srl. More recently, in 2019, they have worked as a Customer Care e Web Marketing for Together Price.

Serena Guidarelli's education history includes a Laurea Magistrale LM in Scienze della comunicazione- Organizzazione e Marketing per la Comunicazione d'Impresa from Sapienza Università di Roma, obtained between 2009 and 2013. Serena also obtained a Laurea triennale in Scienze della Comunicazione - Pubblica ed Organizzativa from Sapienza Università di Roma between 2002 and 2008, as well as a Diploma from Liceo Cornelio Tacito between 1997 and 2002. Additionally, Serena has obtained several certifications from LinkedIn, including Become a Customer Support Specialist, Customer Service: Creating Customer Value, De-Escalating Conversations for Customer Service, Innovative Customer Service Techniques, Customer Service Foundations, Customer Service: Managing Customer Expectations, Customer Service: Problem Solving and Troubleshooting, Phone-Based Customer Service, and Writing Customer Service Emails, all obtained in August and July of 2022.