Dawn V.

Dawn V. has a wide range of work experience spanning several industries and roles. Dawn is currently working as the Director of Customer Success - Associations and Memberships at Togetherwork, where they lead a team and ensures excellent customer experiences. Prior to that, they were the Manager of Customer Success - Scale Team at Red Canary, where they managed a team focused on scaling the Small Business segment and implementing efficient customer engagement strategies. Dawn also has experience in customer success management at SmartDrive Systems, where they managed teams, drove operational efficiencies, and collaborated with product teams. Earlier in their career, they held positions in sales, client services, and management at companies such as Caylym Technologies International, Walz Certified Mail Solutions, Tangoe, WorldNet Group Telecom, Inc., iBasis, Inc., and Pacific Gateway Exchange.

Dawn V. obtained their Executive MBA from the University of California, Irvine - The Paul Merage School of Business from 2007 to 2009. Prior to that, they earned their Bachelor's degree in Business Administration from Golden Gate University from 2000 to 2003. Additionally, Dawn V. holds a certification in the ValueSelling Framework from ValueSelling Associates, Inc.