Tynisa Gaines, EA

Tynisa Gaines, EA has over 18 years of experience in the tax and accounting fields. Tynisa currently serves as Senior Project Manager at TokenTax, overseeing the operations within the crypto tax department and hiring/development of staff, ensuring all tax returns are completed accurately and timely, and adjusting staffing needs to handle seasonal volume and industry spikes due to Congressional and IRS changes. Prior to this, they were the owner of Tynisa Gaines EA LLC dba Virtual and Mobile Tax Services from 2007 to 2020, offering a wide range of services to individual and business clients. From 2015 to 2020, they were the Assistant Tax School Director-Editor and Curriculum Writer at The Income Tax School -Peoples Tax. Tynisa was also an Adjunct Instructor at Northern Virginia Community College from 2013 to 2015, teaching the Special Enrollment Exam (SEE) prep course to adult learners interested in a tax career. From 2013 to 2015, they were a Tax Advisor- EA at Intuit, researching Federal and State tax laws for Turbo Tax customers, responding via chat and phone to tax and technical questions from customers using Turbo Tax software, and providing excellent customer service to customers and follow up email summaries of the solutions to their tax issues. From 2006 to 2007, they were the Claims Operations Supervisor at ProAssurance, streamlining work processes to increase productivity and operational efficiency, reducing regional budget by $100k annually by analyzing costs and market changes, interviewing, hiring, training and supervising Claims support staff of four, maintaining budget for Mid-Atlantic region and submitting variance reports, coordinating and planning meetings and events for staff, doctors and attorneys, preparing all mandatory, internal, local, state and national reports regarding settlements and verdicts, updating Oasis & Image Right with trial dates, status, results and dispositions, and generating Crystal Reports and Excel spreadsheets and utiilizing share point. From 2003 to 2006, they were the District Manager and District Accounting Coordinator at Jackson Hewitt Tax Services, and from 2002 to 2003, they were the Office Manager at Rebecca Dering, CPA. From 2000 to 2002, they were the Relocation Program Manager at Army Community Services, working as an independent contractor for the Department of the Army and writing Standard Operating Procedures for the position, providing relocation assistance to military moving to Military District of Washington, developing, marketing, and conducting workshops, maintaining, compiling and analyzing data, managing and updating Sites website, and developing and publishing model operating procedures.

Tynisa Gaines, EA has an education history that includes a Master of Public Administration from Troy University in 1999, a Bachelor of Science in Industrial Psychology from the University of Illinois Urbana-Champaign in 1998, and high school graduation from Hillcrest High. In addition, they have certifications from the Crypto Tax Academy, including an ACT-E Designation Certificate obtained in November 2018, a National Tax Practice Institute (NTPI) Fellow from the National Association of Enrolled Agents (NAEA) in 2010, and a Schuldiner-Smollen Leadership Academy Graduate from the National Association of Enrolled Agents (NAEA).