Chris Brogan

Chris Brogan's work experience includes holding the position of Vice President Customer Operations at Token since February 2023. Previously, they worked at TrueLayer as the Head of Client Operations from May 2019 to February 2023. Chris also served as a Lecturer at Jolt.io from November 2020 to December 2021, teaching students about Customer Experience and Customer Journey Mapping. Before that, Chris was the Head of Customer Support at Trouva from November 2018 to April 2019. Chris also worked at Snapchat, Inc. as the Customer Service & Operations Lead, EMEA from September 2016 to November 2018. Prior to that, they held roles at Farfetch, Apple, Wolverine World Wide, Burberry, and RADLEY + CO in customer service, management, and sales positions.

Chris Brogan's education history includes a degree in Business and Marketing from the University of Essex in 2014 and attendance at Lycee Pre De Cordy from 1999 to 2001. In 2020, they obtained a degree in Business from Jolt.io. Chris has also received additional certifications, including the Google Project Management Certificate, Financial Technology (Fintech) Innovations from the University of Michigan, the Oxford Executive Leadership Programme from Saïd Business School, University of Oxford, and Service Design and Innovation from the University of the Arts London. In 2020, they completed a course in Design Thinking from Jolt.io, and in 2019, they obtained the Certified Product Manager (CPM) certification from General Assembly.