Ramakrishna S S is a seasoned professional with extensive experience in customer service operations, currently serving as the Director of Customer Service Operations at TOMIA since September 2004. There, Ramakrishna manages support operations in India, oversees infrastructure and user acceptance testing teams, and provides technical leadership, focusing on delivery strategies and implementation of sales, distribution, and retail solutions. Prior to TOMIA, Ramakrishna worked at CMS from June 2001 to September 2004 as a System and Network Manager, handling database administration for GE Capital and system administration for TATA-AIG. Ramakrishna holds a Bachelor of Engineering degree from Savitribai Phule Pune University, completed between 1998 and 2001.
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