Sylvain Nawrocki

Sylvain Nawrocki has extensive experience in the telecommunications sector, currently serving as a Roaming Analyst in Service Support Third Level at TOMIA since September 2013, focusing on production support, user acceptance testing, and processes/controls review for Financial Clearing products. Prior to this role, Sylvain spent over five years at MACH as a Roaming Analyst in Client Support Second Level, ensuring service delivery and participating in critical projects. Earlier experience includes providing IT support for professional customers at Orange and maintaining hardware and software as an IT Administrator at BBCCOM. Sylvain holds a Diplôme d’Ingénieur Technologue in Real-time Information Treatment and Acquisition and a Higher National Diploma in Industrial Computing and Electric, alongside a Bachelor of Science degree.