Sarah Mae Manalansan has a diverse work experience, starting with their role as a Sales Development Representative at Tourwriter from February 2018 to April 2020. Here, they were responsible for generating and qualifying leads, researching and providing accurate information, and responding to customer inquiries in a timely manner.
Sarah Mae then became a Customer Success Executive at Tourwriter from April 2020 to September 2020. In this position, they ensured that customers were successfully using the company's products and services, developed relationships to promote customer retention and loyalty, and provided technical support and training.
Prior to their role at Tourwriter, Sarah worked at Convergys as a Trainer from February 2011 to October 2017. Sarah Mae'sresponsibilities included conducting training programs for new hires and ongoing education, utilizing effective presentation and facilitation skills, and completing daily administrative tasks.
Overall, Sarah Mae Manalansan has a strong background in customer engagement, sales development, customer success, and training.
Sarah Mae Manalansan obtained a Bachelor of Science degree in Registered Nursing/Registered Nurse from Pamantasan ng Lungsod ng Maynila, where they attended from 2006 to 2010. In addition to their degree, they also earned a certification in Content Marketing: Newsletters from Lynda.com in July 2019.
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