Nikki Carpenito

Senior Director, Internal Customer Service at Town of Jupiter

Nikki Carpenito, MBA, SHRM-CP, FCLRP, currently serves as the Senior Director of Internal Customer Service for the Town of Jupiter, a position held since April 2015, where responsibilities include aligning the Town Council's strategic vision with operational strategy and managing department heads for effective interdepartmental operations. Prior roles include Director of Human Resources, where Nikki developed initiatives to enhance employee engagement, and President of Make It Memorable Event Planning from August 2015 to June 2020, specializing in corporate and wedding events. Previous experience also includes Business Operations Manager at Marsh McLennan, focusing on workflow processes and personnel performance, and Litigation Paralegal at LaBovick Law Group, responsible for electronic court filings and case document organization. Educational qualifications include an MBA from Nova Southeastern University and multiple degrees in business management and paralegal studies from Palm Beach State College.

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