Kseniya Mikhova has extensive experience in customer experience management, sales, and business development across various regions, including North America and Asia. Currently serving as Customer Experience Manager and previously as Director of Sales and Business Development for the CIS Region at TrafficJunky since December 2020, Mikhova played a pivotal role at Signal Media as a Territory Sales Executive from August 2017 to December 2020, where responsibilities included direct sales of content produced in-house. Prior experience includes project development at LeEco, sales and customer service management at China Hainan Airlines, and an HR specialist role at HNA Tourism. Mikhova has also worked as a freelance interpreter and participated in the Shanghai World EXPO 2010. Educational qualifications include a Master’s degree in International Trade from Capital University of Economics and Business and a Bachelor's degree in Asian Studies and Economics from Oriental University, along with additional language studies in Chinese and English.
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