Azaniah Esther Canunayon Bughao has worked as a Social Media Moderator at Trafilea Group starting in June 2022. Azaniah Esther Canunayon is responsible for handling various customer service tasks, including resolving shipping issues, processing returns and exchanges, managing cancellations and changes, facilitating ordering and payment processes, addressing club membership inquiries, managing spam and troll messages, and handling both negative and positive feedback on ads. Azaniah Esther Canunayon uses tools such as Sprout Social, Facebook Business Manager, Zendesk, Netsuite, Jira, Shopify, BigCommerce, Mighty Network, and Stage 10.
Prior to their role at Trafilea Group, Azaniah worked as a Customer Service Representative at iQor from May 2021 to December 2021 and at Concentrix from June 2020 to December 2020.
Azaniah Esther Canunayon Bughao attended Holy Cross of Davao College, Inc. from 2020 to 2022, where they pursued a Bachelor of Secondary Education with a major in English. Following this, they enrolled in Christian Colleges of Southeast Asia in 2022 and is expected to graduate in 2025 with a Bachelor of Secondary Education, majoring in English.
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