Achim Kreutz

Achim Kreutz is a skilled professional with extensive experience in service management and customer service. Currently serving as Service Manager at Trafineo GmbH & Co. KG since May 2019, Achim has advanced through various roles, including Customer Service Manager at Shinepowered from August 2016 to April 2019, and Site Director at Webhelp Deutschland GmbH from September 2015 to July 2016, where responsibilities included implementing service processes and operational management. Earlier in the career, Achim held the position of Site Manager at Teleperformance from August 2010 to August 2015, focusing on site operations. Achim holds a degree in Betriebswirtschaft from IFM / IHK, completed between 2006 and 2008.