Sandra Montgomery

Sandra Montgomery has a diverse range of work experience. Sandra is currently the Key Account and Innovation Director at Trakm8, where they lead a team responsible for managing numerous accounts and acquiring new customers. Sandra has demonstrated exceptional performance by exceeding monthly quota objectives and implementing strategic plans with key customers. Sandra has also contributed to improving customer service delivery as the Customer Services Director at Trakm8. In this role, they optimized internal efficiency, facilitated ad-hoc administration, and promoted awareness of emerging developments in customer service. Prior to Trakm8, Sandra worked at Uniphar Group as the Group Customer Service Manager, where they set and maintained customer service and sales standards while recruiting and developing staff. Sandra also has experience at Glanbia as an RTM System Analyst and as a Telesales Operations Supervisor, where they improved system configurations, resolved issues, and significantly increased company potential. Sandra started their career as a Cashier and Customer Service representative at Irish Nationwide Building Society. Overall, they have proven herself to be a skilled leader and has consistently achieved success in various roles throughout their career.

Sandra Montgomery completed a Diploma in Management Studies at Dublin Business School in 2004. Sandra also obtained a Diploma in Project Management from the same institution in 2006. In 2013, they attended Dublin Business School and pursued a program in Strategic Contact Centre Innovation and Management at the HETAC Level 9, which they completed in 2014.