Ishmael Mogotsi

Ishmael Mogotsi is an experienced information technology professional with a strong background in support engineering and systems administration. Currently serving as a Senior Information Technology Support Engineer at Trans-Africa Projects since May 2019, Ishmael specializes in O365 and Exchange online administration while ensuring the efficient monitoring and quick troubleshooting of operational systems. Prior to this role, Ishmael worked at Computer Den SA from May 2006 to May 2019 as a Customer Support Engineer, where responsibilities included managing user accounts in Active Directory and configuring DHCP, DNS, and VPN. Ishmael holds multiple certifications in information technology, including A+, N+, MCSE, MCITP, CCNA Routing and Switching, and CCNP Enterprise, obtained from CTU Training Solutions in 2018.