Carolyn Trokan

Carolyn Trokan has extensive experience in client relations and operations, currently serving as the Director of Client Experience at Trans International LLC since October 1993, where responsibilities include maintaining client relationships and contributing to new business development as a technical expert. Previous roles at Trans International encompass Director of Operations, Manager of Customer Service, and Manager of Customer Service and General Ledger Applications, highlighting capabilities in setting production and service standards, employee management, budget oversight, and customer resource management. Carolyn Trokan began their career as a Store Manager at Southland Corporation, handling budget projections, staff management, and daily bookkeeping while promoting community relations and loss prevention strategies.