Laura Katerin Aguilar Robayo is an experienced Information Technology Support Specialist currently employed at Trans-Pro Logistics since November 2020. In this role, Laura has successfully installed and configured over 100 workstations and provided remote desktop support across multiple company locations using tools like Quick Assist and Team Viewer. Laura possesses extensive knowledge of various software applications, including Office tools and Salesforce. Prior to this position, Laura worked as a technical support agent at ITS InfoCom from March 2009 to December 2016. Laura holds a degree as a Transport & Logistics Specialist from Champlain College Saint-Lambert, completed in 2020, and has also studied French at Cégep Saint-Jean-sur-Richelieu.
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