Ashley Smith

Ashley Smith is an experienced professional in client operations and customer service management, currently serving as a Regional Client Operations Manager at Transact since January 2022. Previously, Ashley held roles at SS&C Technologies, including Customer Experience Quality Manager and Client Services Manager, where responsibilities encompassed driving performance improvement, team motivation, and achieving business targets. Ashley's career began at NatWest Group as a Collections & Recoveries Customer Services Associate, where skills in communication and negotiation were honed. A commitment to team development and enhancing customer service has been a consistent theme throughout Ashley's career. Education was completed at Westcliff High School for Boys from 2007 to 2014.