Dave Giambra has a diverse background in various IT roles. Dave has experience as a Lead Systems Engineer at Transaction Network Services, where they supported application development and deployment, performed system configuration and maintenance tasks, and utilized technologies such as Red Hat Enterprise Linux and Oracle. Prior to that, they worked as a Systems Administrator at Bright House Networks, where they responded to channel outages, troubleshooted issues, and updated the Remedy Ticket Tracking System. Dave also served as an EOC Supervisor at Home Shopping Network, where they were responsible for incident and change management, system monitoring, and team supervision. Before that, they were a Senior Systems Engineer at Syniverse Technologies, providing support for C++ based applications and server environments. Dave started their career as a Quality Process Supervisor at Paychex, managing payroll batch operations and backups. Dave also held positions at Paychex Corporate Office and Paychex - Rochester Branch as a Senior Enterprise Support and Senior Computer Operator, respectively.
Dave Giambra has a Bachelor's degree in Computer Science from SUNY Brockport, which they obtained from 1990 to 1995. Prior to that, they completed an Associate's degree in Business Administration and Management, General from Monroe Community College, attending from 1983 to 1986. In addition to their formal education, Dave has obtained several certifications related to communication and cultural sensitivity. Dave completed courses in "Communicating Across Cultures," "Communicating about Culturally Sensitive Issues," and "Unconscious Bias" through LinkedIn in September 2020.
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