Hans Winkler has extensive experience in the automotive and customer service industries, currently serving as a Ford Model e CX In Dealership Coach at Transcend Creative Group, where responsibilities include implementing training programs for Ford Motor Company dealerships on electric vehicle guest experiences and digital purchase processes. Previously, Hans held roles at Tire Agent, where leadership as a Purchase Success Coach and Customer Experience Supervisor significantly enhanced sales and customer interactions. Experience at American Auto Shield involved supervising training for new hires and managing customer claims, while earlier roles at Sonsio, PRIZM Administrative Solutions, and Mountain States Volkswagen further developed expertise in claims management, direct marketing, and finance operations. Hans's career began in the United States Marine Corps, contributing valuable skills in logistics and safety.
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