Jay D. Peaslee

Jay D. Peaslee is an accomplished professional with extensive experience in client services and operations management across various industries. Currently serving as the Sr. Director of Client Services at Transcom, Jay manages a $32MM portfolio, overseeing key clients such as UPS, Siemens, and Samsung. Previous roles include Sr. Director at Everise, where responsibilities encompassed a $21MM portfolio with major clients like Google and Amazon, and Director at Christian Care Ministry, managing a multi-site customer care operation. Jay's career began at Convergys Corporation and includes significant leadership positions at companies like Aegis Communications, Sallie Mae, and ViaSat, demonstrating consistent success in improving operational metrics and client satisfaction throughout a diverse range of service environments. Jay holds a BBA in Management from Texas State University.