Zainab Almuntaser

Zainab Almuntaser currently serves as Public Relations Manager at Mushar Consulting, a position held since April 2023. Zainab's extensive experience in the call center industry spans several roles at TransCore, beginning as a Call Center Representative and advancing to Call Center Operation Team Leader & Trainer, overseeing teams and managing performance. Zainab also contributed as a Quality Assurance Analyst and has a background in sales supervision from Gulf Express Group. Earlier customer service experience includes a role at Galadari Motor Driving Centre. Zainab holds a Bachelor's degree in Business and Quality and is pursuing a Master's degree in Innovation and Change Management at Hamdan Bin Mohammed Smart University.