Sandip Basu Chowdhury Gwfm®

Sandip Basu Chowdhury GWFM® is a seasoned professional in workforce management and service delivery, currently serving as the Global Workforce Management Leader at Transcosmos Malaysia since May 2023. With extensive experience across various organizations, including Nityo Infotech as DGM - Business Growth & Service Delivery and Concentrix as Manager Workforce Management, Sandip has effectively managed large teams and diverse projects in high-pressure environments. Previous roles include leadership in organizations such as MTS, IBM, and Firstsource, demonstrating a strong focus on performance analysis, reporting optimization, and operational efficiency. Sandip holds a Bachelor of Science in Information Technology from Sikkim Manipal Institute of Technology and various diplomas in education from renowned institutions, enhancing expertise in research methods, sales prospecting, customer segmentation, and finance.