Princess Genelyn Pacifico is an experienced IT Incident, Problem, and Change Manager currently employed at Transputec Ltd since July 2021. Prior to this role, Princess served as an Incident Problem Manager at TaskUs from June 2019 to July 2021 and held various positions at Cognizant between March 2013 and June 2019, including Problem Manager, SME Tech Support, and Senior Process Specialist. Princess began a career in customer service as a Customer Service Specialist at TELUS International from March 2010 to March 2013. Princess is an alumna of Polytechnic University of the Philippines.
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