Jerry O'Brien

Jerry O'Brien has extensive experience in the hospitality industry, currently serving as an Account Executive (Program Executive) at Travel Planners since November 2006, where responsibilities include launching hotel and travel programs for national trade shows and negotiating hotel contracts. Prior roles include Guest Services Manager/Director at Jumeirah Essex House, overseeing multiple departments and ensuring high-quality service, and Royal Service Manager at Fairmont Kansas City, directing the Royal Service team as a key liaison. Additional experience encompasses management positions at The Plaza Hotel, where guest service coordination was paramount, and at Disney's Grand Floridian Resort and Spa, where VIP guest service and coordination were specialized.