KM

Kara Bates, MBA

Customer Success Manager at TravelBank

Kara Bates, MBA has a diverse background in customer success and travel management. Kara began their career in 2010 as a Travel Operations Coordinator and Senior Travel Expense Reporting Assistant at the Massachusetts Institute of Technology. Kara then moved on to Boston University in 2014, where they served as Travel Manager, Associate Director of Travel Services, and Director of Travel Services. In 2020, they joined Lola.com as a Customer Success Manager. In 2022, they joined Order as an Account Manager and TravelBank as a Customer Success Manager.

Kara Bates holds an MBA from the Questrom School of Business at Boston University, which they obtained in 2022. Kara also holds a Master of Arts from Suffolk University, which they obtained in 2008 in the field of Communications, Public Relations & Advertising. Additionally, they hold a Bachelor of Arts from St. John Fisher University, which they obtained in 2006 in the field of Political Science.

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