Mohamed Gamal

Mohamed Gamal is an experienced professional in the foreign exchange and customer service sectors, currently serving as a Trainer at Travelex Retail Foreign Exchange since March 2022, where responsibilities include educating employees on foreign exchange products and coaching on customer service techniques. Previously, Mohamed held various roles at Redha Al Ansari Exchange from July 2018 to January 2022, including Branch Supervisor and Teller, where duties encompassed overseeing customer support, managing financial transactions, and ensuring data security. Mohamed also contributed as a Subject Matter Expert and Back Office Agent at ECCO Outsourcing from July 2017 to January 2018, supporting customer service representatives and assisting UBER partners. Mohamed holds a Bachelor's degree in Education from Tanta University, obtained between 2012 and 2015.