Diana Garcia

Diana Garcia has a total of three work experiences, starting in 2014 with General Transport, where they worked as an Office Manager for six years. In this role, they established workflow processes, analyzed data, monitored daily productivity, and oversaw work processes. In 2021, they joined TOP GLOBAL FINANCIAL GROUP, where they worked as a Customer Service Representative and later as a Project Manager. In their Customer Service Representative role, they improved the complaint handling process, drafted templates for customer attention, piloted multiple training, and handled calls. In their Project Manager role, they maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs, answered customer calls promptly, prepared and mailed invoices, processed payments, and documented account updates. In 2022, Diana joined Travelpass Group as a Quality Analyst.

Diana Garcia completed a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from the Servicio Nacional de Aprendizaje (SENA) in 2021. There is no information available about any prior education history.