Mahender Chadda

Mahender Chadda is a seasoned Trade Finance Specialist with extensive experience in document scrutiny, quality management, and process automation. Since May 2019, Mahender has excelled in UAT testing, rule mapping, and manual letter of credit (LC) scrutiny, while also focusing on system enhancement and API processes. Prior experience at Tata Consultancy Services from April 2015 to May 2019 as a Process Lead involved managing LC transactions, client queries, and document dispatch, ensuring compliance with service level agreements. Earlier roles include Deputy Manager at ICICI Bank, where Mahender oversaw trade finance operations and maintained customer service standards across cluster branches. Mahender holds a Post Graduate Diploma in Banking and Finance from Manipal Academy of Higher Education and a Bachelor of Commerce from Himachal Pradesh University.