Duong Nguyen

Duong Nguyen has a diverse work experience spanning over several years. They started their career as a Developer at ATI Co., Ltd. in 2002. In 2003, they joined Bao Minh Insurance Corporation as an Application Analyst, where they were responsible for monitoring activities and providing support for the Policy/Asia system. They documented problem resolving procedures and analyzed trends to prevent future issues.

In 2011, Duong Nguyen joined TRG International as an Application Support Consultant. They later became a Customer Support Manager, taking over escalations and improving support procedures. They provided training and mentoring to new employees.

Overall, Duong Nguyen has a solid background in application support, analysis, and management roles.

From 1996 to 2001, Duong Nguyen attended the University of Natural Sciences, where they earned a Bachelor's degree in Informatics Technology.