Bruno Pires

Bruno Pires is a highly experienced ServiceNow Architect and Tech Manager currently at TRH - Tech Remote Hub since August 2022. Pires has an extensive background in IT Service Management, having held positions at KPMG Portugal as a ServiceNow Architect & Tech Lead and at Accenture as a Cloud Migration & Imp Manager. Previous roles include Service Manager at Inetum, Business Development Manager at Axians Portugal, and IT Governance Senior Consultant at Okwin, with responsibilities encompassing project management, team leadership, and the design of complex IT architectures. Pires possesses expertise in various technologies including CA Service Desk Manager, BMC Remedy, and IVANTI LANDESK products, and has contributed to significant ITSM projects across multiple organizations, including auditing and implementing processes for the National Bank of Angola. Educational credentials include a degree in Informatics from ISTEC and a certification in pedagogical training.