Fiona Smyth

Fiona Smyth is a seasoned professional with extensive experience in customer complaints management and regulatory affairs within the biotechnology and healthcare sectors. Currently serving as a Customer Complaints Specialist at Trinity Biotech since June 2017, Fiona manages complaints, regulatory affairs, and labelling coordination. Prior experience includes roles at DiaSorin, where responsibilities encompassed customer support, regulatory compliance, and internal and external audits. Additional expertise includes technical writing at Amgen, sales coordination at Mason Technology Ltd, and insurance sales roles at Gallagher Insurances and FBD Insurance. Fiona holds a Master's degree in Biomedical Sciences from NUI Galway, a Certified Insurance Practitioner designation from the Insurance Institute of Ireland, and a Bachelor's degree in Agricultural Science from UCD.