Sharon A. Balzanelli

Sharon A. Balzanelli is an experienced professional with a diverse background in customer service and office management. Currently serving as a Corporate Receptionist at Brachers LLP since June 2023, Sharon has also held the position of Customer Resolutions Controller at Trinity Claims since April 2019. Prior experience includes a role as Team/Client Services Coach at tifgroup, where coaching focused on enhancing customer experiences in the travel insurance sector. Earlier in a temporary capacity at Marriott Hotels, responsibilities included night auditing and departmental reconciliations. Sharon's career also encompasses significant roles at Kent Police as an Emergency Communications Officer and at Lumbermens Insurance and Risk Solutions as Office Manager/EA to the Chief Executive. Other positions include PA to Partner at both the Association of Lloyd's Brokers and PA Consulting, with a background in managing schedules, corporate hospitality, and administrative staff. Sharon holds A Levels from Bundamba School/College in Queensland, Australia.